Effective Date: March 8, 2025
At Zongsar, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, Zongsar.com ("the Site"). By accessing or using the Site, you acknowledge and consent to the practices described in this policy.
1. Information We Collect
When you interact with our Site, we collect the following types of information:
a) Personal Information
When you register, place an order, or interact with us, we may collect personally identifiable information such as your full name, shipping and billing address, phone number, email address, and other details necessary to fulfill your transaction.
b) Payment Information
Payment information (e.g., credit card or debit card details) is processed securely via reputable third-party payment gateways. Zongsar does not store your complete payment details on its servers.
c) Device and Browsing Information
We automatically collect certain non-personal information about your device, including IP address, browser type, operating system, and the pages you visit on our Site. This data helps us improve your user experience and the performance of our Site.
2. Use of Your Information
We utilize the information collected to:
- Process, fulfill, and deliver your orders.
- Communicate with you regarding your orders, returns, or customer support inquiries.
- Personalize your shopping experience by providing tailored product recommendations and promotional offers.
- Detect, prevent, and address fraudulent activities, security threats, or technical issues.
- Improve our website's functionality, product offerings, and marketing strategies.
- Comply with applicable legal obligations and industry standards.
3. Sharing Your Information
We prioritize protecting your privacy. Your personal information may be shared with third parties solely under these conditions:
- Service Providers: Trusted third-party vendors who perform essential business operations such as payment processing, shipping, email marketing, and analytics. These providers only receive information necessary to perform their tasks and are contractually obligated to maintain confidentiality and security.
- Legal Compliance: We reserve the right to disclose your information if required by law or to protect our legal rights, property, or the safety of Zongsar, our users, or others.
We will never sell, trade, or rent your personal information to third parties for marketing purposes.
4. Security of Your Information
Zongsar employs industry-standard security measures, including secure sockets layer (SSL) encryption technology and robust data protection protocols, to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is 100% secure. You acknowledge that you provide personal information at your own risk.
5. Cookies and Tracking Technologies
We utilize cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve website functionality. Cookies allow us to remember your preferences and deliver personalized content. You can manage or disable cookies via your browser settings, but doing so may limit some functionalities of our Site.
6. Your Privacy Choices
You maintain control over your personal information. You may:
- Review, update, or correct your personal data by accessing your account settings.
- Opt out of promotional communications through the "unsubscribe" link in marketing emails or by contacting us directly.
- Request deletion of your personal information, subject to legal and regulatory retention obligations.
To exercise any of these rights or for questions regarding your privacy, please contact us as indicated below.
7. Policy Changes
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the revised date clearly indicated. Continued use of the Site after such changes constitutes acceptance of the revised policy.
8. Contact Information
For any questions or concerns about this Privacy Policy, please contact us at:
Email: voice(at)zongsar.com
Mailing Address: Room 602, 6th Floor, Kai Yu Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong
Thank you for choosing Zongsar.com. We appreciate your trust and remain dedicated to providing a secure and sophisticated shopping experience.
