Delivery & Shipping Policy

At Zongsar, we take great pride in delivering your carefully selected pieces with precision, care, and a commitment to exceptional service. Our shipping policy is crafted to reflect the high standards that define our brand.

Shipping Destinations and Estimated Delivery Times

We currently ship to a curated list of countries, ensuring that each package is handled with the utmost attention throughout its journey. Estimated delivery times are as follows:

  • United States: 5–8 business days

  • United Kingdom: 3–5 business days

  • Germany: 5–8 business days

  • France: 3–5 business days

  • Italy: 5–8 business days

  • Spain: 5–8 business days

  • Netherlands: 6–8 business days

  • Austria: 6–8 business days

  • Poland: 6–8 business days

  • Canada: 8–10 business days

Please note that these timeframes are estimates and may vary slightly due to customs processing, local postal conditions, or public holidays.

Processing Time

All orders are processed within 1–3 business days. Once your order has been dispatched, a shipping confirmation with tracking details will be sent to your email.

Shipping Fees

Shipping costs are calculated at checkout and vary depending on destination and delivery method. Complimentary shipping may be available on qualifying orders.

Customs & Duties

For international orders, customs duties or import taxes may be incurred depending on the destination country’s regulations. These charges are the responsibility of the customer and are not included in the order total.

Customer Support

For any inquiries regarding shipping or your order status, our customer care team is here to assist you. Please contact us at voice@zongsar.com for personalized support.